Terms & Conditions

Terms & Conditions

OVERVIEW

This website is operated by NUI. Throughout the site, the terms “we”, “us” and “our” refer to NUI. NUI offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional policies referenced herein.

These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors.

If you do not agree with these Terms, please do not use our website or services.

SECTION 1 – ONLINE STORE TERMS

By using this site, you confirm that:

  • You are at least the age of majority in your region, or have parental consent

  • You will not use our products for any illegal or unauthorized purpose

  • You will not violate any applicable laws (including copyright laws)

Any misuse of the Service may result in termination of access.

SECTION 2 – GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone at any time

  • Your content (excluding payment details) may be transferred across networks

  • Payment data is always encrypted for security

  • You may not copy, reproduce, resell, or exploit any part of the Service without permission

SECTION 3 – ACCURACY OF INFORMATION

We aim to provide accurate and updated information, but:

  • We do not guarantee completeness or accuracy at all times

  • Content is for general information only

  • Any reliance on site information is at your own risk

We may update or change content without notice.

SECTION 4 – PRICES & SERVICE MODIFICATIONS

  • Product prices may change without notice

  • We may modify or discontinue any part of the Service at any time

  • We are not liable for any such changes

SECTION 5 – RETURNS & EXCHANGE POLICY

At NUI, we follow a strict no refund / no exchange policy.

However, in case of issues:

  • If you receive a damaged or wrong product, you must inform us within 72 hours of delivery

  • The product must be unused and in its original condition with packaging

  • Once we receive and verify the returned item, we will offer a replacement

If the product is not available for replacement, a refund may be issued at our discretion

Please note:

  • Requests raised after 72 hours of delivery will not be accepted

  • No returns or exchanges for preference-based reasons (such as dislike, size, or change of mind)

Limitation of Liability:

  • Any claim or liability shall not exceed the purchase price of the product

  • NUI shall not be liable for any indirect or consequential damages beyond the product value

We reserve the right to refuse returns that do not meet the above conditions.

SECTION 6 – BILLING & ACCOUNT INFORMATION

  • We may refuse or cancel any order

  • We may limit quantities per customer or order

  • You must provide accurate and updated billing details

SECTION 7 – THIRD-PARTY LINKS

Our website may contain links to third-party sites.
We are not responsible for their content, policies, or practices.

SECTION 8 – USER SUBMISSIONS & FEEDBACK

If you share ideas, feedback, or content with us:

  • We may use it freely without obligation

  • We are not required to compensate or respond

You agree not to post unlawful, abusive, or harmful content.

SECTION 9 – PERSONAL INFORMATION

Your personal information is governed by our Privacy Policy.

SECTION 10 – ERRORS & OMISSIONS

We may correct errors related to:

  • Product descriptions

  • Pricing

  • Availability

We reserve the right to cancel orders if information is inaccurate.

SECTION 11 – PROHIBITED USES

You may not use our website:

  • For unlawful purposes

  • To violate intellectual property rights

  • To spread malware, spam, or harmful content

  • To harass, abuse, or discriminate

Violation may result in termination of access.

SECTION 12 – DISCLAIMER & LIMITATION OF LIABILITY

  • We do not guarantee uninterrupted or error-free service

  • All products/services are provided “as is”

  • NUI is not liable for any direct or indirect damages arising from usage

SECTION 13 – INDEMNIFICATION

You agree to protect and hold NUI harmless from any claims arising due to your violation of these Terms.

SECTION 14 – SEVERABILITY

If any part of these Terms is found invalid, the remaining sections will still apply.

SECTION 15 – TERMINATION

We may terminate your access if you violate these Terms.
You may also stop using our services at any time.

SECTION 16 – ENTIRE AGREEMENT

These Terms represent the full agreement between you and NUI.

SECTION 17 – GOVERNING LAW

These Terms are governed by the laws of India, with jurisdiction in Mumbai courts.

SECTION 18 – CHANGES TO TERMS

We may update these Terms at any time.
Continued use of the site means you accept those changes.

SECTION 19 – CONTACT INFORMATION

For any questions regarding these Terms, contact us at:
📩 support@nuiindia.com

SECTION 20 – INTELLECTUAL PROPERTY

All content on this website — including but not limited to designs, logos, images, graphics, text, videos, and brand identity — is the exclusive property of NUI and is protected under applicable intellectual property laws.

  • You may not copy, reproduce, distribute, modify, or use any content without prior written permission from NUI

  • Unauthorized use may result in legal action